New Delhi: Reliance Jio phone which is yet to available nationwide is amid serious trouble after a Jio phone mobile exploded in Kashmir.
This is the first time such a report has come in, ever since Reliance had launched the 4G feature phone in India. According to a report in PhoneRadar, a Jio Phone had exploded in Kashmir.
According to the image shared on Twitter, the real panel of the phone had melted but there was no damage to the battery.
Later, the Reliance spokesperson claimed that in the initial investigation it was found that the issue is a case of “intentional sabotage”. The account which shared the picture of the device has now deleted the post.
The company has been carrying out the first stage of delivering the pre-ordered device, and the next round is expected to roll out soon.
The company, in a statement said, “JioPhones are designed and manufactured with global standards, and each phone goes through stringent quality control process. The said incident has been reported to us. Our initial investigation suggests that this is a case of intentional sabotage.” It added: “The damage to the device seems to have been intentionally caused. The incident, as well as its timing, has been designed by vested interests to malign the brand. We will take appropriate action based on further investigations.”
Reliance Jio had temporarily stopped the bookings of the Jio mobile and said the pre-bookings would restart after Diwali. It has promised that 6 million JioPhone units would be delivered by Diwali.
In order to book the Jio Phone, a user needs to pay Rs 1,500 as a security deposit. An amount of Rs 500 is required to be paid at the time of booking and the rest can be paid after the delivery is done.